Senior Analyst, Project Management

National Grid is hiring a Senior Analyst for our Meter & Field Deployment department as part of the AMI Delivery in Massachusetts. This hybrid role can be based in Waltham, Worcester or Northboro, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. The Senior Analyst is responsible for managing the detailed route release and overseeing the day-to-day details of customer meter installations. What You'll Do Develop and oversee detailed route release plans and predictive models for customer meter installations Handle daily management of customer installation details Resolve deployment-related issues and work order exceptions that could impact service delivery Manage deployment forecasts and communicate updates accordingly to ensure work plans meet deployment goals Resolve exceptions and deployment-related issues in work order creation files that impact service delivery Work with IT stakeholders to address long-term planning file data issues through the snow ticket process and follow-up meetings

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power. From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.