About the role
Narva Software is Atlassian Gold Marketplace Partner, trusted by 10,000+ customers from all over the world!
We are a passionate team, on a mission to build products and solutions that improve Jira and Confluence and make work life work easier.
We have well established yet fast growing apps and are looking for tech savvy candidate to support our growing customer base.
What we offer:
International and remote first company
Flexible work hours. Work from home or wherever you feel comfortable (within 4 hours overlap with CET)
Collaboration with highly motivated and experienced yet supportive team
Remote work gears and gym membership to keep you in healthy shape
Opportunity to learn and grow within the company in different roles (e.g. product management, customer success, marketing etc.)
Roles and responsibilities:
This role requires experience in some, but not necessarily all, of the areas listed below, as flexibility and a willingness to learn and adapt across different functions are key.
Plan, organize and execute product roadmap based on customer needs and market trends
Conduct user interviews, analyze customer pain points, and gather feedback and feature requests
Create prototypes and wireframes to communicate early product concepts and UX flows using Figma or similar tools
Provide first level support for our Jira and Confluence apps and help customers to use, troubleshoot and succeed with our products
Create detailed documentation, how-to guides, articles, use-cases and other helpful resources
Ensure product quality through properly setup QA and validation process before releasing updates
Your profile:
University degree
Willing to learn new technologies and adapt across different functions
At least few years of work experience in product management, user experience (UX), QA or related role
Tech-savvy with strong IT knowledge, a keen eagerness to learn, and a proactive attitude toward helping and problem-solving
Being in a startup with nimble and agile team, you will have opportunity to shape company operations as well as take up multiple roles in product management, customer relations and marketing.
About the company
Narva Software is Atlassian Gold Marketplace Partner, trusted by 10,000+ customers from all over the world!
