n8n Junior Support Engineer

We are now looking for a Junior Support Engineer (L1) support engineer to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience. 70% support our community and enterprise customers, 5% cross-team work (pairings, learnings, escalation management, etc.), 10% self improvement (study, courses, tinkering with product), 15% work on projects and initiatives.

n8n is certainly not the first to pick up on this trend - competition includes startups like Zapier, RapidAPI, and Tray.io- but n8n believes that its product is a cut above the rest of the market, offering more flexibility and robustness at a reduced price. The company also has the leading low-code automation tool in this field. n8n's long-term approach to the market is set to be based on two key strategies, focusing efforts on its flagship platform, ensuring that it stays ahead of the competition in meeting the demand for its integration services whilst also pushing towards diversification. It plans to launch a version of its platform under a SaaS subscription model. n8n also looks to introduce a network of consulting, support and integration services, and if the company can execute this joint approach well, it will be well-set to continue pushing ahead in the market.