Community Impact & Growth Manager - Kearny Mesa

MyPoint Credit Union

full-time

Required skills

CMS
Data Warehouses
AI agents

About the role

Community Engagement & Growth Manager

About the Role

MyPoint Credit Union is seeking a passionate and relationship‑driven Community Engagement & Growth Manager to build authentic, long‑term connections between our credit union and the communities we serve. This role is highly visible and outward‑facing, focused on community outreach, strategic partnerships, financial education, and brand ambassadorship.

The ideal candidate will represent MyPoint at community events, cultivate meaningful partnerships with local organizations, and ensure our presence is positive, trusted, and aligned with our mission and values.

RESPONSIBILITIES:

Community Impact, Strategic Partnerships & Growth
1. Develops and executes community engagement and growth initiatives aligned with MyPoint’s brand platform and organizational priorities.
2. Identifies community needs and opportunities to provide value (e.g., financial education workshops or sponsored events) that align with our mission.
3. Manages and grows a portfolio of community partners, employers, nonprofit organizations, chambers of commerce, and mission-aligned partners.
4. Identifies and cultivates partnerships that meaningfully expand membership and brand reach.
Financial Education & Brand Activation
1. Leads the development and expansion of MyPoint’s financial education initiatives, including workshops, speaking engagements, and community programs.
2. Ensures education is clear, practical, and aligned to real-life moments—turning confusion into confidence.
3. Act as a visible spokesperson and ambassador for MyPoint at key community events, panels, and partnerships.
Sponsorships & Specialized Initiatives
1. Coordinates and supports specialized partner programs (e.g., solar vendors or future strategic initiatives) in collaboration with internal stakeholders.
2. Supports multicultural and bilingual outreach strategies, particularly within San Diego County.
Measurement, Insight & Optimization
1. Defines success metrics for community impact, partner performance, and membership growth.
2. Delivers executive-level reporting, insights, and recommendations to senior leadership.
3. Continuously optimizes strategy based on performance data, market conditions, and community needs.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in marketing, communications, public relations, or a related field (or equivalent work experience). 5+ years of experience in community relations, outreach, public affairs, marketing, business development, or similar roles where relationship-building was a primary focus.
Exceptional verbal and written communication abilities, with a talent for public speaking and engaging diverse audiences. Comfortable serving as a public representative of the company and presenting to large groups and audiences at events and meetings.
Previous experience in developing educational programs, materials, and presentations
Excellent organizational and project management skills. Proven ability to plan events or programs from concept to execution. Self-motivated and able to work independently in a field-based role, managing time and priorities effectively.
Familiarity with the local community and willingness to attend events and meetings. Ability to work flexible hours, including some evenings or weekends, to attend key community events.
Adept at leveraging technology, including CMS systems, data warehouses, and AI agents, to mine data and identify business opportunities. 
Must have dependable transportation and be willing to travel throughout San Diego County, as necessary.
Experience supporting organizational growth through relationship‑based engagement and community outreach.

PREFERRED QUALIFICATIONS:

Prior experience in the financial services or credit union/banking sector is a plus, especially in the area of community outreach or marketing. An understanding of financial products and services can help in communicating with community members and partners.
Bilingual skills (especially Spanish/English) are highly desirable, given our diverse community, to better engage with all member groups.
Proficiency in using social media for community engagement and basic content creation (for event promotion and sharing community stories). Experience measuring community engagement or social impact of programs is a plus.
Why Join MyPoint Credit Union?At MyPoint, we believe in empowering our members and communities through meaningful relationships, financial confidence, and purpose‑driven work. Join us and be part of a team that truly makes a difference—one connection at a time.
MyPoint Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected status under applicable law.

Location: Kearny Mesa, San Diego County

About MyPoint Credit Union

Member-owned financial institution offering personal banking and loans.

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