Intern Database Engineer (MongoDB)

Responsibilities: Monitor MongoDB databases, handle alarms, and identify root causes for performance and scalability issues. Optimize MongoDB queries and configurations for better performance. Manage and resolve support tickets within SLA guidelines. Communicate effectively with clients via messaging platforms (e.g., Slack, Skype) for database-related activities and issues. Participate in client calls regarding performance tuning and operational challenges. Manage escalations and ensure timely internal communication for resolution. Create runbooks and technical documentation to enhance team efficiency. Maintain client operations documentation for database-related activities and processes. Requirements: Strong verbal and written communication skills in English. Good understanding of MongoDB database systems and architecture. Familiarity with Linux operating systems and cloud infrastructure. Knowledge of database performance tuning and query optimization. Ability to work effectively in a fast-paced, operational environment. Strong teamwork and problem-solving abilities. Preferred Qualifications: Knowledge of SQL and related database technologies. Experience with database monitoring and management tools. Certifications in MongoDB, Linux, or cloud platforms. Prior experience in customer support or technical operations roles. What We Offer: Competitive salary and benefits package. Opportunity to work with a dynamic and innovative team. Professional growth and development opportunities. Collaborative and inclusive work environment.