VP, Head of Consumer Compliance and Fair Banking Advisory

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.

MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

This role can be based remotely.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota. 

 

ABOUT THE ROLE

The VP, Consumer Compliance and Advisory is a strategic leadership role responsible for consumer lending and deposit compliance advisory across MVB's direct banking operations and extensive fintech partnership ecosystem. This role provides sophisticated regulatory interpretation and strategic guidance for consumer lending products, deposit products, and payments services delivered through both traditional channels and Banking-as-a-Service (BaaS) partnerships.

As the bank's senior consumer compliance expert, this VP leads strategic advisory for fintech lending partnerships, ensuring sponsor bank responsibilities are met while enabling innovation. The role requires deep consumer lending regulatory expertise (TILA, RESPA, ECOA, HMDA) combined with practical fintech partnership and Banking-as-a-Service experience. This position reports to the SVP/Head of Compliance Advisory & Risk and is a critical member of the Advisory leadership team with significant executive exposure.

WHAT YOU’LL DO

The VP, Consumer Compliance and Advisory is a strategic leadership role responsible for consumer lending and deposit compliance advisory across MVB's direct banking operations and extensive fintech partnership ecosystem. This role provides sophisticated regulatory interpretation and strategic guidance for consumer lending products, deposit products, and payments services delivered through both traditional channels and Banking-as-a-Service (BaaS) partnerships.

As the bank's senior consumer compliance expert, this VP leads strategic advisory for fintech lending partnerships, ensuring sponsor bank responsibilities are met while enabling innovation. The role requires deep consumer lending regulatory expertise (TILA, RESPA, ECOA, HMDA) combined with practical fintech partnership and Banking-as-a-Service experience. This position reports to the SVP/Head of Compliance Advisory & Risk and is a critical member of the Advisory leadership team with significant executive exposure.

DUTIES AND RESPONSIBILITIES

Strategic Leadership & Organization

• Lead Consumer Compliance Advisory function as part of Compliance Advisory & Risk organization
• Manage team of professionals including Consumer Lending Compliance, Deposits & Payments Compliance, CRA, Fair Lending and Complaint Management
• Develop and mentor Advisory team focused on strategic thinking and business partnership
• Build advisory culture that enables business growth while ensuring consumer protection

Fintech Partnership Compliance Advisory

• Lead consumer compliance due diligence and advisory for all fintech lending, BaaS, and payments partnerships
• Review and approve partner loan programs, underwriting criteria, pricing, disclosures, and servicing practices
• Assess TILA, ECOA, UDAAP, RESPA, and state lending law compliance for partner programs
• Conduct comprehensive review of partner marketing materials, applications, and customer communications
• Establish consumer compliance requirements for partnership agreements (SLAs, monitoring, reporting)
• Design ongoing consumer compliance monitoring frameworks for active fintech partnerships
• Review partner complaint data monthly and identify systemic consumer compliance issues
• Sign off on consumer compliance approval for high-risk partnership onboarding
• Monitor CFPB guidance on sponsor bank responsibilities and adjust frameworks accordingly
• Present fintech partnership consumer compliance risk to executive management
• Design fair lending risk assessments for lending products in coordination with CRA & Fair Lending
• Interpret UDAAP requirements for lending products and practices
• Review FCRA compliance for credit reporting and prescreened offers
• Create advisory playbooks and implementation guides for Operations execution

Product Review & New Initiative Advisory

• Review consumer compliance implications for all new consumer lending, deposit, and payment products
• Conduct comprehensive compliance assessments for new product launches
• Provide pre-launch advisory on product features, pricing, disclosures, and marketing
• Design compliance monitoring approaches for new products
• Advise on competitive product positioning within regulatory constraints
• Balance innovation enablement with consumer protection requirements

Regulatory & Risk Management

• Conduct annual Consumer Compliance Risk Assessment covering products, channels, and partnerships
• Manage FDIC and state banking regulator exams
• Maintain proactive relationships with regulatory agencies
• Escalate material consumer compliance risks to SVP/Head of Advisory and CCO

EDUCATION & WORK EXPERIENCE

• 10+ years consumer lending compliance experience (TILA, RESPA, ECOA, HMDA, state lending laws)
• 5+ years fintech partnership, sponsor bank, or Banking-as-a-Service compliance experience
• VP or Director-level consumer compliance leadership, managing staff
• Direct examination management experience (led exams, not just participated)
• Experience reviewing and approving consumer lending products
• Experience with both direct consumer lending AND fintech partner programs

Regulatory Expertise:

• Deep expertise in TILA, RESPA, ECOA, HMDA, UDAAP (can interpret novel applications)
• Strong knowledge of Reg E, Reg CC, EFTA, FCRA, E-Sign Act
• Understanding of state lending laws, licensing requirements, and rate caps across multiple states
• Familiarity with fair lending requirements and statistical analysis methodologies

Leadership & Communication:

• VP-level executive presence with credibility with C-suite, Board, and regulators
• Exceptional ability to translate complex regulations into actionable business guidance
• Business partnership orientation (enables vs. blocks)
• Proven track record building and developing high-performing compliance teams

Education:

• Bachelor's degree in Finance, Business, Law, or related field required
• JD, MBA, or relevant Master's degree strongly preferred
• Active CRCM (Certified Regulatory Compliance Manager) or CAFP certification required

PREFERRED QUALIFICATIONS

• Consumer compliance leadership at sponsor bank
• CFPB supervisory examiner or senior policy role
• Built consumer compliance programs for fintech lending platforms or digital banks
• Led consumer compliance through consent order or regulatory enforcement (successful remediation)
• Experience with marketplace lending, BNPL, or embedded finance partnerships
• Advanced fair lending statistical analysis capabilities

BENEFITS AT MVB

MVB Financial Corp., (“MVB”) offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.  

 

Provides banking and financial services to individuals and fintech clients.