MINIMUM QUALIFICATIONS
Education- A Bachelor’s Degree is preferred.
Experience- A minimum of one (1) year relevant work experience preferred. If incumbent does not have bachelor's degree then 3 years of experience required.
Licenses & Certification- Case Manager Certification or eligibility for certification is preferred. Must possess a valid Oklahoma Driver’s License and be insurable.
KNOWLEDGE & SKILLS:
- Knowledge of social services programs and available community resources.
- Skills in interpersonal and human relations, including teaming and collaboration abilities.
- Ability to work as a team member with other staff to achieve the goals and objectives of the program.
- Ability to follow BHS guidelines, IHS guidelines and established Policies and Procedures.
- Ability to utilize a personal computer and its applications in a Windows environment.
- Ability to exercise sound independent judgment establishing work priorities.
- Ability to meet assignment deadlines and interpret established policies and procedures.
- Ability to maintain strict consumer confidentiality at all times.
- Ability to maintain a confident, professional demeanor.
- Ability to work in an interdisciplinary setting.
- Willingness to learn and navigate the system, being a main point of contact for shared patients and families with the ability to confidently answer questions for patient and families.
- Administrative Assistant duties as assigned.
JOB SUMMARY
The purpose of the position is to ensure a holistic, whole-person approach to providing patient support, referrals and resource links in Pediatric Integrated Care. The Care Coordinator will be responsible for maintaining contact and follow up care to patients identified by Behavioral Health Consultants. Care Coordinators will be in the Okmulgee, OK BH location but also be asked to float to other clinics at times. Incumbent reports directly to the BH2I Project Director.
WORK ENVIRONMENT
Work is performed in an office setting and on occasion at arranged job sites as required. Occasional travel will be required in the performance of duties.
PHYSICAL DEMANDS
Position requires the demands of normal office work.
ESSENTIAL FUNCTIONS
Satisfactory job performance will be determined by successful execution of the following:
- Knowledge of tribal beliefs and customs is necessary to courteously and effectively communicate with clients and their families, BHS/SAS staff, outside agencies, and the general public both orally and in writing.
- Develop various community relationships and knowledge of community resources necessary to assist families with identified needs.
- Ensure confidentiality and participant protection procedures are appropriately maintained in all grant related activities.
- Confer with staff and program coordinators regarding client needs.
- Regular attendance is required to perform the essential functions of this position.
- Effectively track patients.
- Confers with clients to assess their individual and family needs for appropriate community referral while providing assistance linking the patients and their families to the available services.
- Serves as an assistant to the program and provides support to all grant programs and behavioral staff as directed.
- Prepares and types reports, memoranda, correspondence from verbal instructions, or dictation in accordance with format and style. Responsible for correct grammar, punctuation and spelling.
- Works closely with Project Coordinator to assure all reporting deadlines are met.
- Performs other duties as required.
- Willingness to be a team player to ensure success of the grant project.