Murex Production Support
Unison Group
- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
About the role
Website:
unisongroup.com
Job details:
- Monitor daily production activities and ensure system stability
- Handle incident management, root cause analysis, and issue resolution
- Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles
- Coordinate with business and technical teams for critical issue handling
- Maintain SLAs by prioritizing and resolving tickets efficiently
- Implement preventive measures to reduce recurring production issues
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