Luxoft
Website:
luxoft.com
Job details:
Responsibilities:
To track and be responsible for providing optimum service levels for day-to-day production support.
• Able to write scripts using shell/ Python, etc., for monitoring, system troubleshooting, and maintenance operations.
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Experience working in Elastic Search for logging, monitor systems & services.
• Understanding the CI/CD pipeline, deployment process to assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• Able to take ownership of high-severity issues and follow through to closure, answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.
• To be able to drive himself/herself to learn new things while dealing with daily production support.
Mandatory Skills:
4 to 6 years of experience in Murex infrastructure, architecture, Cloud, SQL, Unix Shell scripting, Linux, Knowledge of Murex application
• Supporting VAR module
• Experience in Murex application support/development
• Creation of VAR M reports, VAR viewers, MRE & MRA configuration and analyzing the issues on historical VAR, Datamart
• Providing production support on the issues related to EOD failure, report failure, VAR EOD failures
• Able to debug issues in SQL, shell scripts
• Able to write Linux/Unix shell scripts, SQL
• Problem-solving skills to solve day-to-day BAU issues
• Murex UAT environments setup and troubleshoot issues
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