Nextra Teleservices Pvt Ltd
Website:
nextraworld.com
Job details:
Company Description
Nextra Teleservices Pvt Ltd is dedicated to enhancing the quality of internet services, offering innovative products and solutions that deliver exceptional user experiences. Serving both Home/Residential and Small & Medium Business (SME) customers, the company provides ultra-high-speed broadband services through its advanced Fibre to the Premises (FTTP) network, with connection speeds ranging from 10 Mbps to 200 Mbps. Nextra's portfolio includes services such as IPTV with access to international and regional TV channels, HD content, and internet-based applications like email and YouTube. Additionally, customers benefit from value-added services including antivirus, on-demand content, gaming, e-education, and security solutions.
Role Description
Nextra Teleservices Pvt Ltd is seeking candidates for multiple full-time, on-site roles at our New Delhi location. Responsibilities will vary based on the specific position but may include managing internet service implementation, providing exceptional customer support, creating technical documentation, or contributing to marketing campaigns. Team members will work collaboratively to enhance customer satisfaction and support the company’s vision of delivering premium internet services and cutting-edge solutions.
Qualifications
- Proficiency in customer service, communication, and the ability to address customer needs effectively
- Strong technical knowledge of broadband technologies, FTTP networks, IPTV solutions, or related applications
- Experience with content creation, technical documentation, or marketing strategy
- Knowledge of internet-related services and value-added solutions such as antivirus software, gaming, and e-education
- Demonstrated problem-solving skills and ability to work effectively in a team environment
- Strong organizational skills and the ability to handle multiple tasks or roles effectively
- Relevant experience or qualifications in telecommunications, IT, customer service, or digital solutions is an advantage
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