About the role
Production support, or application support, is known as the emergency room for technology. Those who work in production support are responsible for ensuring systems and applications run smoothly by identifying problems and deploying clever solutions.
Production support teams mainly work in phases 2 and 3 and it is their responsibility to find issues and work with development teams to make improvements. Production Support Analysts quickly solve problems with the aim of reducing the business impact of a technology issue.
Before starting your role, you'll complete a practical training course that covers SRE and DevOps at the mthree Academy.
About the company
mthree is a global leader in technology talent solutions, helping organisations build high-performing technology teams. Our clients range from global financial institutions to fast-growing tech startups, and we've helped thousands of people kickstart their tech careers.
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