Application Support Engineer

The Application Management team provides Tier 2 operational technical support to proprietary MSCI Risk and Portfolio Analytics Products; namely RiskManager, Managed Services, WealthBench, etc. and is responsible for the specification, delivery, stability, performance, and support for all hosted applications. Team works in strong collaboration with our Tier 1 technical services, operations, and client support teams as well as Infrastrucutre, Development, and Business teams to support and maintain client facing applications. Your Key Responsibilities Plan, specify, document and deploy financial software applications to our ASP on heterogeneous systems including both Windows and Linux Collaborate with development and software testing teams throughout the release process. Analyze release and deployment processes to identify key areas for automation and optimization. Identify opportunities for optimizing system performance through changes in configuration or suggestions for development. Coordinate and schedule work amongst team members Provide metrics to highlight where and how time is spent Your skills and experience that will help you excel BS (Bachelor of Science in MIS, IT, Computers, or Electronics) 1+ Years of experience in a related field SQL skills (SQL and/or ORACLE environments) Experience in any of or combination of the following Creating product Non-Functional Requirements Supporting production environments Support activities with scripting tasks (Python, PowerShell, Bash) Experience with Tomcat and/or Apache Software development and/or support (JAVA/SCALA preferred, C# is OK) Network and/or Application troubleshooting Windows and/or Linux support Multi-talented person with proven troubleshooting skills and ability to work on multiple abstraction layers Quick learner and team player Excellent communication skills, both oral and written

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.