CGI
Website:
cgi.com
Job details:
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
MS SQL L3 (ID: 260006ID)
Shift (If Applicable) – (Morning, Second and weekends on-call support during)
Location – Bangalore
Department / Project Overview – GTS/PAS/DRE Team provides production database support to all the MKT/GDI & Retail Banking customers across SG group. Project includes incidents, requests & changes management on all the Retail applications hosted on multiple technologies including Oracle, MSSQL, Informix, DB2, Teradata & Open Source RDBMS (PostgreSQL, MongoDB & MYSQL). The project is responsible for the complete life cycle management of databases including Migrations, Upgrades etc. Additionally the project supports all the maintenance operations, performance analysis & troubleshooting, patching & DRP exercises.
Role / Job Summary – MS-SQL DBA L3 with good knowledge on Always-ON, Clustering, Performance Tuning, PostgreSQL or MongoDB technology support is an added advantage.
Years of Experience – 8 to 10 years
Qualification / Certification – Engineering graduate / MCA / Computer Science Graduate or PG. Any relevant RDBMS certification is an added advantage.
Key Responsibilities –
- Providing on-call database support during week-ends & out of business hours.
- Strong knowledge on Production Database Operations & understanding the importance of BAU
- Good Knowledge on ITIL Framework
- Effective communication (Written & Verbal)
- Experience on Incident Mgt and managing Crises calls by engaging with Vendors & Clients
- Strong analysis skills, Problem Solving and Decision making
- Willing to accept/take responsibility and problem ownership
- Skill-up on new concepts, features and Open source technology and being Mentors
- Ability to work in a rapidly changing environment
- Planning and execution of PSU Patching & Upgradation of SQL Server (Legacy Mgt)
- Good Experience on automating PSU Patching, installations and other BAU tasks
- Experience in using Performance Monitor, SQL Profiler and optimizing the queries, tracing long running queries, blockings and deadlocks.
- Account Management (Login Creation, Deletion, Profile Modification) & managing Security/Audit parameters
- Knowledge on index de-fragmentation, re-indexing and update the index statistics
- Configuration & Monitoring High Availability, Log-Shipping, DB Mirroring, Replication, Clustering and Always-ON
- Periodical Backups of the database and timely recovery when required. Scheduling the automated backup jobs
- Scheduling, Monitoring and Trouble shooting SQL Agent Jobs/Autosys Maintenance Jobs & Maintenance Plans
Mandatory Skills / Experience – Must have good team working skills balanced with ability to work in shifts (on rotation basis) / ability to work alone and a positive attitude.
- Strong knowledge on Production Database Operations & understanding the importance of BAU
- Good Knowledge on ITIL Framework
- Effective communication (Written & Verbal)
- Experience on Incident Mgt and managing Crises calls by engaging with Vendors & Clients
- Good knowledge on Presentation skills with PPT and expert in Excel with functions & Macros
- Good Experience on Client projects/domain, End-to-End Project management, setting-up technology Roadmap
- Preferred Experience on LEAN methodology to optimize the BAU tasks
- Strong analysis skills, Problem Solving and Decision making
- Willing to accept/take responsibility and problem ownership
- Skill-up on new concepts, features and Open source technology and being Mentors
- Ability to work in a rapidly changing environment
- Planning and execution of PSU Patching & Upgradation of SQL Server (Legacy Mgt)
- Good Experience on automating PSU Patching, installations and other BAU tasks
- Experience in using Performance Monitor, SQL Profiler and optimizing the queries, tracing long running queries, blockings and deadlocks.
- Account Management (Login Creation, Deletion, Profile Modification) & managing Security/Audit parameters
- Performance Tuning, Query Optimization, Client/Server Connectivity
- Knowledge on index de-fragmentation, re-indexing and update the index statistics
- Configuration & Monitoring High Availability, Log-Shipping, DB Mirroring, Replication, Clustering and Always-ON
- Good knowledge on troubleshooting of Always-ON, Clustering and other HA components
- Good Knowledge on Storage level replication like SRDF
- Periodical Backups of the database and timely recovery when required. Scheduling the automated backup jobs
- Scheduling, Monitoring and Trouble shooting SQL Agent Jobs/Autosys Maintenance Jobs & Maintenance Plans
- Trouble Shooting and fixing Data corruption (Page, table level)
- Preparing/Updating SOPs documents (Technical & Operational)
Good To Have Skills / Experience –
- Experience of handling very large environment, min 500+ SQL Instances and TB's of database size
Behavioural Competencies :
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan, prioritize and complete your own work, whilst remaining a team player
Willingness to engage with and work in other technologies.
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Click on Apply to know more.