Promaynov Advisory Services Pvt. Ltd
Website:
promaynov.com
Job details:
Job Title: Microsoft Dynamics 365 Functional Consultant, Functional Lead
Experience Level: 10-18 years.
Location: Bengaluru, Hyderabad, Chennai, Noida, Gurgaon, Pune, Mumbai
Job Summary: We are looking for a seasoned Microsoft Dynamics 365 Functional Consultant /Functional Lead preferred experience in the BFSI sector. The ideal candidate will have a strong expertise in Dynamics 365 solutions. This role involves leading end-to-end implementations, optimizing Dynamics 365. Act as Functional Leads for a particular track and lead a team of functional consultants.
Key Responsibilities
- Lead the design, configuration, and deployment of Microsoft Dynamics 365 solutions tailored to BFSI business processes
- Collaborate with stakeholders to gather detailed business requirements and translate them into functional specifications.
- Configure Dynamics 365 modules such as Sales, Customer Service, and Field Service
- Conduct workshops and training sessions focused on specific use cases and processes.
- Support testing phases including system integration testing (SIT) and user acceptance testing (UAT) with business users.
- Troubleshoot and resolve functional issues, ensuring minimal disruption to operations.
- Work closely with technical teams on integration with core banking systems, payment gateways, and other BFSI platforms.
- Stay current with Dynamics 365 updates and BFSI industry trends to recommend continuous improvements.
- Manage a team of functional consultants & drive their productivity & quality.
Qualifications
- 10-18 years of experience as a Microsoft Dynamics 365 Functional Consultant, with significant exposure to BFSI domain. (Preference)
- Proven experience in full lifecycle Dynamics 365 implementations within BFSI organizations.
- Ability to map complex business requirements to Dynamics 365 capabilities.
- Excellent analytical, problem-solving, and communication skills.
- Experience in requirements gathering, process mapping, and documentation
- Relevant Microsoft Dynamics 365 certifications are a plus.
Preferred Skills
- Knowledge of integration with core systems, APIs, and data migration tools.
- Experience working in Agile and Waterfall project environments.
- Strong client-facing skills with the ability to communicate complex solutions effectively.
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