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Customer Service Administration

Salary

3 - 5 EUR

Min Experience

2 years

Location

Lokeren, Flemish Region, Belgium

JobType

full-time

About the role

Movu Robotics
Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?



Job Description

  • Responsible for motivating/ensuring everyone works safely and according to the stow’ QSHE standards to ensure that all work is done in a safe, efficient, and qualitative way
  • Complies with the attitude of Lean and continuous improvements in the organization
  • Responsible for ensuring that all executed activities and processes are in compliance with stow’ QSHE standards, policies, instructions, and local legislation
  • Order management:
    • Entering and managing orders in SAP, coordinating with the warehouse for deliveries for planning transport.
  • Customer Communication:
    • Creating order quotations and confirmations, managing inquiries related to orders, deliveries, invoices, and warranties.
  • Spare part management:
    • Ensure the safety stock levels are aligned with the demand and inform supply chain of possible deviations.
  • Invoicing and Credit Management:
    • Ensuring timely and accurate invoicing, preparing credit notes, and following up on overdue invoices.

Qualifications

  • You have a few years of experience in administrative supporting tasks in an industrial B2B environment.
  • You possess a relevant bachelor degree.
  • You are a computer literate and you can work with MS office applications.
  • You feel comfortable of communicating to customers in Dutch and English, French is good to have.

Additional Information

What do we offer you?

  • A place in an enthusiastic, young organisation with the necessary ambitions
  • The necessary freedom and opportunity to take initiative.
  • An attractive salary in an international environment with many benefits:
    • Company car with fuel card/charging pass
    • Group & health insurance
    • Meal vouchers (8€)
    • Net allowances
    • CAO90 Bonus
    • Laptop
    • iPhone + subscription
    • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

About the company

Movu Robotics is an innovative, ambitious growth company focused on technology and state-of-the-art robots. It has an exciting, hands-on work environment with plenty of challenges and advancement opportunities.

Skills

customer service
administration
sap
order management
customer communication
spare part management
invoicing
credit management