Customer Service Executive

Walk In Interview - 28th December 2023 Timing - 11 AM - 4 PM Hiring for Customer Care / Customer Service Noida - Sector 16 Roles and Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Mount Talent Consulting Pvt. Ltd. (MTC) is known for providing top-notch HR services from beginning to end. With the passion and dedication of our experienced and qualified team members, we have mastered the art of maintaining quality and dependability. By setting high-performance standards, MTC ensures complete satisfaction. MTC is in the Business of HR Tech, Hiring, Staffing, Payroll, Staff Augmentation, Outsourcing business. Runs a Job portal-www.rozgar.com, operating in South Asia & Middle East. The group offers AI driven HRMS platform: www.rozgarhrms.com. The pathbreaking platform has helped increase employee productivity & management by 70%+. Registered offices in Noida, India | New York, USA | Singapore | Dubai | Vietnam Clients Include Honeywell, Boston Consulting Group, Accenture, Wells Fargo, American Express, Honda, Landmark Group, ICICI Bank, HDFC & other large MNC's from across Countries.