About Us
Hotel Royal Oak is a boutique, retro-modern motor lodge just steps from downtown. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
We’re not your typical hotel, and we’re not looking for typical team members.
The Role
We’re looking for a dependable, guest-focused Front Desk Attendant to join our team. This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay.
This position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.
What You’ll Do
- Welcome guests with a confident, friendly, and professional presence
- Check guests in and out using our PMS system
- Handle guest requests, questions, and problem resolution in real time
- Support bar service, room service, and lobby experience when needed
- Maintain cleanliness and presentation of the front desk and lobby
- Monitor property activity and ensure a safe, secure environment (especially overnight)
- Communicate clearly with team members across shifts