Lead Product Manager, Core Banking

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo. Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we’ve built a banking app with very high daily engagement and an NPS that’s well above the norm. 10 million UK adults have a Monzo account already, but we have a global ambition and the opportunity to impact hundreds of millions - perhaps even billions - of lives. Product is at the heart of this ambition. As a Lead Product Manager you’ll lead a multi-disciplinary team to set big, ambitious goals for an entire product area, and have the freedom to decide how to meet them. You’ll operate with autonomy and have a massive impact on our customers’ lives and Monzo’s success. We’re looking to hire a product Manager to join our Core Banking collective. Core Banking is responsible for the current account used by 10 million customers. That includes creating compelling value propositions for different audiences (including Joint, Under 16s and 16 to 17 accounts), designing the overall app structure, the day-to-day money management experience (including features like Trends, Salary Sorter, Bills Pots, and more) and other value propositions like Travel. The collective is also responsible for Subscriptions, which are paid upgrades that unlocks extra benefits and functionality that help customers make financial progress. As a Lead Product Manager for Core Banking, you’ll ensure that we continue to meet and exceed the needs and expectations of our customers, and drive continued customer growth and engagement with Monzo. That means you’ll: Create a product strategy for your area, balancing work to create long-term growth and engagement, and work to hit short-term targets. Collaborate with engineering, design, data, user research and marketing to identify and validate new opportunities. Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Create delightful experiences that solve user needs and pain points. Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned, as well as with legal, compliance and regulatory affairs where relevant Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time. Manage one PM and lead them to do all of the above, in particular defining their product strategy, setting ambitious goals, and delivering against it.

Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. In the last few years we’ve built a banking app with very high daily engagement and an NPS that’s well above the norm.