Principal Product Manager (Cloud)

Position: Principal Product Manager (Product-Led Growth)

Location: Bangalore, India (Hybrid)

Experience: 10+ years

Role Overview

We are seeking a Principal Product Manager to spearhead Product-Led Growth (PLG) initiatives with a strong focus on enabling the success and growth of Managed Services Providers (MSPs). In this role, you will drive customer acquisition, activation, retention, and expansion by leveraging our product to deliver high-value outcomes that empower modern MSPs to transform and grow their businesses.

You will collaborate with cross-functional teams to craft intuitive, data-driven product experiences that enhance MSP operations, drive scalability, and position MontyCloud as a trusted partner in enabling MSPs to deliver value to their customers.

The ideal candidate is a visionary leader with strong analytical skills, a deep understanding of the MSP ecosystem, and a proven ability to deliver measurable results through product-led strategies.

Key Responsibilities

Empowering MSP Success

• Define and execute a Product-Led Growth strategy tailored to meet the unique challenges and opportunities faced by MSPs.
• Develop solutions that streamline MSP operations, enhance customer outcomes, and enable modern MSPs to scale efficiently in a cloud-first era.
• Build features that simplify governance, compliance, cost optimization, and day-2 cloud operations, driving business outcomes for MSPs.

Product Strategy & Execution

• Prioritize a product roadmap that aligns with the needs of modern MSPs, focusing on delivering value across their lifecycle—from prospecting and onboarding to day-2 operations and retention.
• Collaborate with Customer Success, Product, UX, Engineering, and Marketing teams to create frictionless, self-service experiences that accelerate MSP adoption and drive engagement.

Customer Focus & Value Delivery

• Engage deeply with MSPs to understand their pain points, business goals, and operational workflows.
• Design features and experiences that help MSPs land more deals, manage higher cloud spend, and deliver more day-2 operations effectively.
• Ensure the product drives measurable outcomes for MSPs, such as increased revenue, improved margins, and enhanced customer satisfaction.

Data-Driven Growth

• Establish and track key performance indicators (KPIs) that demonstrate the success of MSPs using the product, such as deal win rates, operational efficiency, and customer retention metrics.
• Leverage data insights to optimize product features and run growth experiments that enhance MSP value delivery.
• Drive the adoption of new features by demonstrating their impact on MSP success and scalability.

Cross-Functional Leadership

• Partner with Sales and Customer Success teams to align product strategies with MSP acquisition, retention, and expansion goals.
• Work closely with Marketing to position MontyCloud as the go-to platform for MSP transformation and growth.

Mentorship & Leadership

• Mentor junior Product Managers and cross-functional team members to foster a culture of customer-centricity and innovation.
• Evangelize the vision of enabling modern MSP success through Product-Led Growth, ensuring alignment with company goals.

Qualifications

• Experience: 10+ years of product management experience in B2B SaaS, with a focus on driving growth and customer outcomes.
• Domain Expertise: In-depth understanding of MSP operations, cloud management, or cloud operations is essential.
• Customer Focus: Proven track record of building products that drive measurable value for customers, particularly MSPs.
• Analytical Skills: Expertise in product analytics, A/B testing, and data visualization tools (e.g., Amplitude, Mixpanel, Google Analytics).
• Execution & Leadership: Demonstrated ability to deliver results in cross-functional, fast-paced environments.
• Education: Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. MBA preferred but not required.

Preferred Qualifications

• Experience scaling MSP-focused SaaS products or PLG strategies for enterprise or SMB platforms.
• Familiarity with MSP business models, including pricing, revenue streams, and operational workflows.
• Strong communication skills with the ability to align product vision with customer success.

What We Offer

• A dynamic, collaborative environment that empowers you to innovate and lead.
• Opportunities to work on cutting-edge solutions that redefine MSP success in the cloud management space.
• Competitive compensation and benefits, with a clear path for professional growth.

Why MontyCloud?

So, why choose us? Because we’re not just another tech company! Here, you’ll find:

• A playground for your ideas: Your creativity will shine, and we’ll help you bring it to life.
• A fun vibe: We’re not just colleagues; we’re a team that supports each other through thick and thin (and shares snacks!).
• A chance to make a difference: Your work will have a real impact on our customers and their businesses.

Our Culture: At MontyCloud, we thrive on innovation and collaboration. Picture a place where your ideas are the secret ingredient to our success recipe! We believe in celebrating differences and fostering an inclusive vibe that makes every day at work a new adventure.

Professional Growth Opportunities We’re all about leveling up! Here, you’ll have the chance to tackle exciting projects that flex your brain muscles. Whether you want to dive into the latest tech or collaborate with brilliant minds, we’ve got your back. Get ready to unleash your potential!

How We Strive to Be Different

At MontyCloud, we don’t follow trends; we set them! Here’s how we stand out:

• Innovation at our core: We encourage out-of-the-box thinking—seriously, wear your wackiest hat if it inspires you!
• Feedback-friendly environment: We thrive on open communication. Got an idea? We want to hear it!
• A focus on fun and creativity: From hackathons to brainstorming sessions, we believe in making work enjoyable. Who says you can’t have fun while changing the world?

Your Impact

As part of our team, your contributions will be vital to our success. You’ll tackle real-world challenges, develop innovative solutions, and drive our mission forward. At MontyCloud, every line of code you write helps us make a difference!

Ready to embark on an exciting journey with us? If you’re a talented software engineer eager to innovate and inspire, we want to hear from you!