Voya India
Website:
voyaindia.com
Job details:
VOYA INDIA Overview
VOYA INDIA Overview Voya India, formerly known as VFI SLK, pioneers the transformation of the financial
services customer experience through the art of technology, innovation, and human creativity. We are
dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment
Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing,
automating, and optimizing technology and business processes.
More information is available at: - www.voyaindia.com
Associate/Senior Associate/Lead Associate
Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back-end
operations of retirement plans.
Roles and Responsibilities
➢ Achieve stringent daily productivity targets
➢ Will be responsible for processing participants/plan level transactions
➢ Strict adherence to non-disclosure of client information by preserving client confidentiality
➢ Research on the queries/requests sent by the business partners/transaction processing/client
support teams and replying to the same with minimum response time
➢ Work with onshore partners and build professional relationship
➢ Taking active participation in process improvements and automation
➢ Excellent process skills with ability to identify and prioritize high value transactions
➢ Completing assigned responsibilities within defined SLAs
Skills & Required profile
➢ 1 to 8 years of experience in in US retirement services(Defined Contributions)
➢ Should be a Graduate
➢ Should have excellent communication and analytical skills
➢ Should be a self-starter, proactive and target oriented
➢ Should have knowledge in MS office applications
➢ Should be flexible to work in night shifts and must extend when business required
Industry: Retirement Services
Employment type: Full time
Click on Apply to know more.