Product Analyst - Financial and Payment Operations

Do you want to build and lead a high-performing product team in a rapidly-scaling fintech in the embedded payments space?

• Are you curious, always looking for a better way of doing things and motivated by collaborating cross-functionally to deliver outstanding results?
  
  
  

If so, we would love to hear from you!

We are a leading embedded payments provider in the UK and Europe and are looking to hire ambitious and value-adding talent. The Product Director, Payments will play a critical role, building and leading a high-performing product team to drive revenue growth and build innovative products.

About Us

At Modulr, our vision is a world where all businesses are powered by embedded payments.

Modulr enables thousands of businesses, from SMEs to Enterprises, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.

We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth.

We are deeply integrated into the payments ecosystem. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA and SWIFT. We are principal issuing members of Visa and Mastercard across the UK and Europe.

Our regulatory permissions and governance structure underpin our business. We are regulated as an Electronic Money Institution (EMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.

Modulr now has over 400 employees globally across offices in London, Edinburgh, Amsterdam and Mumbai.

Modulr values

• Build the extraordinary and go that extra mile.
• Own the opportunity: be passionate and proud of the time you invest.
• Move at pace: reach your goals faster with us supporting you each step of the way.
• Achieve it together: work as a team, collaborating with other Modulites.
  
  
  

The Role

As a Product Analyst - Financial and Payment Operations at Modulr, you will be an integral part of the team, working closely in our Product team solving problems faced by internal stakeholders. You will work closely with Finance and Payment Operations teams to ensure key processes such as Client billing, Safeguarding, Daily Reconciliations and preparation of management accounts are efficient, accurate and effective. You will be responsible for uncovering problems, gathering requirements, producing detailed specifications, and exploring new data solutions to improve our operational processes.

As a member of the Product team, you will have visibility of new products and change programmes that may impact operational functions. Therefore you will also act in an advisory capacity to ensure these do not adversely impact key processes and teams.

Key Responsibilities

• Provide teams with the appropriate systems and information to manage their day to day activities.
• Help Modulr scale its core operations manage more clients and products with proportionally less people.
• Build efficiencies into our operational processes including use of automation, GenAI, Modulr platform enhancements, and leveraging third party system capability.
• Evaluate, recommend and help onboard vendors and systems Modulr should work with to achieve scale.
• Ensure the processes and systems strategy in place meets key regulatory, contractual requirements as well as Industry best practice across Modulr’s operating jurisdictions.
• Leverage Modulr’s own capability to transform finance core functions, and make money flow safer and faster through the business.
• Support the creation, management of initiatives that will transform the Finance, and Payment Operations teams.
  
  
  

The Team:

In this role, you will report into the Product Lead – Customer Operations, and you will work day-to-day with the finance and payment operations teams, data and engineering teams including vendors to understand and address operational challenges.

About you:

You have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. You will be a keen problem solver, address key challenges head-on, and have excellent stakeholder management and communication skills. You will be ambitious in pursuing a career in Product Management.

The Ideal Candidate

• 2+ years of experience in an Analyst or Product role preferably in a technology or financial services environment.
• Strong analytical skills with the ability to interpret complex large datasets to solve problems.
• Proficient in data analysis and reporting: Excel and SQL is a must. Exposure to other tools and technologies such as Data Warehouses, Python, Power BI, Tableau would be a distinct advantage.
• Knowledge of Agile methodologies and experience working in Agile teams.
• Excellent communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders.
• Ability to prioritise tasks, manage time effectively, and work in a fast-paced environment.
  
  
  

What Can Modulr Offer You

You’ll be part of a cross disciplinary team(s), with co-workers located in London, Edinburgh, Amsterdam and/or Mumbai. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale. Our culture and values put you first and are about investing in your future.

• Share Options Incentive Scheme
• Company Bonus - the more successful we are together, the more company bonus we offer.
• Benefits pot - £1000 towards a variety of benefits for you to choose (including healthcare, dental etc), Perkbox (freebies and discounts!), plus access to season ticket loans.
• 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones.
• Learning Opportunities – on joining Modulr you will embark on our onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don’t want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and buddy allocation to allow you to grow and develop in Modulr.
• Modulr All hands - join your colleagues for our company-wide events throughout the year.
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state-of-the-art offices located in all four locations – London, Edinburgh, Amsterdam and Mumbai.
• Bike to work scheme
  
  
  

ModInclusion

We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all. We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing peopleops@modulrfinance.com – but please note that this means we will no longer consider you for the role you have applied for.