Customer Support Representative - Phone & Emails

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support! Do you have a Support background? Do you enjoy work-from-home and flexible schedules? ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects... then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs available now and more are on the horizon. ModSquad has partnered with our client whose software identifies property owners that are overpaying on their property taxes and uses automation to earn them reductions on their tax bills. This is NOT a sales role, but rather a warm answering service to customers inquiring about the client's services. Mods will help in answering questions about the service, and the sign-up process, and providing updates on current account status via phone and email support. This is a temporary, seasonal contract, ending in June.

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world's coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we're your squad for the digital world.