MMIT (Managed Markets Insight & Technology)

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IVR Business Analyst

Salary

₹8 - 12 LPA

Min Experience

3 years

Location

Charlotte, NC

JobType

part-time

About the job

Info This job is sourced from a job board

About the role

Top Requirements:

  1. BA experience (3-5 years)
  2. IVR experience preferred, chat bot experience ok (conversational platform)
  3. Fluent in Spanish language
  4. UAT testing experience – can write test scripts
  5. SQL
  6. Do not need to know how to write scripts, but rather familiarity with utilizing prewritten scripts to extract data
  7. Visio
  8. What tool do you use to build out your conversation flows?

Plusses

  1. Chalk page experience
  2. JIRA


Skills

sql
uat
visio