Solution Engineer (USA)

About The Job -As our first solution architect on the ground in the US, you will work closely with our GM and the go-to-market team to win new customers and support their successful adoption Responsibilities Pre-Sale & Sales Activities: -Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives. -Contribute to effectively identifying, qualifying and disqualifying opportunities where Mistral solutions can unlock the most value for the customer -Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary. -Influence evaluation criteria and gain control of evaluations and the evaluation process -Create a strategic vision for the customer based on deep understanding of their strategy, desired positive business outcomes and required capabilities Product Implementation & Integration: - Guide and support customers in deploying our text completion API into their infrastructure. -Work closely with customers to fine-tune models according to their specific requirements. -Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience. -Regularly liaise with the product and technical teams to relay feedback and suggest improvements. -Work closely with customers to fine-tune models according to their specific requirements. -Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience. -Regularly liaise with the product and technical teams to relay feedback and suggest improvements. Customer Success & Support: -Continually ensure that the customer is maximizing the product's potential. -Provide post-deployment support, addressing any issues or challenges that arise promptly. -Collaborate with your Account Executives to conduct periodic business and technical reviews with customers to insure value & success is realized -Offer recommendations for product optimisations or new features based on customer feedback. -Develop custom features for customers if needed.

We're a small team, composed of seasoned researchers and engineers in the AI field. We like to work hard and be at the edge of science. We are creative, low-ego, team-spirited, and have been passionate about AI for years. We hire people that foster in competitive environments, because they find them more fun to work in. We hire passionate women and men from all over the world. Developers are using our API via la Plateforme to build incredible AI-first applications powered by our models that can understand and generate natural language text and code. We are multilingual at our core. More recently, we released le Chat, as a demonstrator of our models.