Description
Job Summary
Ensure product quality by coordinating and performing production employee training incorporating standard operating procedures and instructions. Work hours are 12:00 pm to 8:00 pm, Monday - Friday.
Essential Functions
- Perform quality inspections and audit production processes as needed.
- Monitor and maintain 3-S standards throughout the operation
- Schedule & coordinate employee training and track progress
- Assess and monitor operator performance through regular skill evaluations, practical tests, and observation to ensure adherence to operational standards and identify training needs
- Maintain skills capability matrix for temporary and full-time employees.
- Management of training requirements and records.
- Create Standard Operating Procedures and Standard Work Instructions.
- Assist in the development and implementation of new processes and standard work.
- Identify opportunities for process and training improvements.
- Recruit and train new trainers, delegate tasks and evaluate the performance of new trainers.
- Assist the Production and Distribution Supervisors in overseeing daily work, assigning work tasks, and providing direction to employees.
- Address quality concerns directly with the responsible employee(s).
- Report any performance or conduct concerns to the Production Supervisor, Distribution Supervisor, or Production Manager for resolution.
Additional Responsibilities
- Back-up Production or Distribution Supervisor.
- Operate Pallet Jack
- Update QT-9 System
- Accomplishes all tasks as appropriately assigned or requested.
Supervisory Skills
- Support MISCO’s mission
- Uphold and enforce established standards and work instructions within the team.
- Monitor staff performance to ensure adherence to guidelines and quality benchmarks.
- Address issues directly through effective communication and coaching when standards are not met.
- Possess the discernment to escalate unresolved matters to the supervisor, providing comprehensive insights for efficient resolution.
- Foster a culture of accountability and continuous improvement within the team.
- Issue MISCO Stars to award and recognize employee achievements.
Requirements
Knowledge, Skills and Abilities
- Strong verbal and written communication skills
- Interpersonal skills
- Train-the-Trainer Training
- Attention to detail
- Microsoft Office (Work, Excel, Outlook) & ERP experience
Education and Experience
- High School diploma or equivalent
- Bi-Lingual Preferred
Physical Demands
- Ability to lift and/or move up to 50 lb. on occasion
- Ability to sit or stand for extended periods of time, up to 8 hours per day
- Manual dexterity to operate equipment and machines.