Product Manager, Miro

At Miro, product development is an extremely collaborative effort between engineering, design, and analytics, so we are seeking an individual who communicates exceptionally well and wants the team to succeed As the owner of our subscription engine, you'll have a direct impact on how customers make payments, how we partner with key payment processors and how the subscriptions are being managed We use Stripe for processing payments, and the goal is to ensure that the payment flow works as frictionlessly as possible You will be responsible for driving the roadmap for the billing services that Miro relies on for revenue, including payments optimization, developing product requirements, overseeing execution for our subscription management and internal billing admin system You'll work with internal stakeholders across engineering, legal, tax, partnerships, finance, and product Define and own the product roadmap, aligning it with business objectives and customer needs Scale and optimize our billing system to drive new revenue and support Miro's global growth Develop seamless, automated recurring billing and checkout experiences Collaborate closely with Finance, Tax, Marketing, Partnerships, Product, and Engineering teams Leverage data insights to enhance UX, eliminate friction, and reduce support tickets

Miro has created a platform that provides enterprise tools such as collaborative whiteboards and mind-map software into an accessible and integrated service. As opposed to providing an 'all-in-one' add on, Miro allows businesses to customize and integrate the tools and resources within their individual platform to cater to the team's specific requirements. Miro's initial strategy of offering free and discounted subscriptions and then moving to paid models has paid off. The platform currently has over 35 million users and is trusted by enterprises such as VMware, Zendesk and Frog. As part of its ongoing battle with Zoom, Miro acquired video-chat startup Around in 2022, to remain competitive in the market.