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Senior Product Manager

Min Experience

8 years

Location

Global

JobType

Full-Time Salaried

About the job

Info This job is sourced from a job board

About the role

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. The Role You'll Play •Own and drive the product roadmap for Payments, ensuring a scalable, reliable, and compliant payments experience. •Define and document product requirements (PRDs/BRDs, user flows, API specs) for payment processing, money movement, and merchant onboarding. •Oversee end-to-end payment flows, including authorization, settlement, reconciliation, and payouts. •Integrate and manage partnerships with payment processors, banks, card networks, and third-party vendors. •Work closely with engineering to implement secure, high-performance payment infrastructure. •Ensure the payments platform meets compliance, regulatory, and risk management requirements, including PCI-DSS, KYC, AML, and chargeback management. •Improve the merchant experience by optimizing payment onboarding, reporting, reconciliation, and dispute resolution. •Analyze payment performance metrics (approval rates, chargebacks, fraud rates) and continuously improve reliability and conversion rates. •Collaborate with finance and operations teams to ensure efficient money movement, settlements, and financial reporting. •Stay ahead of industry trends, payment regulations, and emerging technologies (e.g., real-time payments, digital wallets, tokenization).

About the company

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Skills

payment processing
money movement
merchant onboarding
payment authorization
settlement
reconciliation
payouts
payment processors
banks
card networks
third-party vendors
payment infrastructure
compliance
regulatory
risk management
PCI-DSS
KYC
AML
chargeback management
merchant experience
payment onboarding
reporting
reconciliation
dispute resolution
payment performance metrics
approval rates
chargebacks
fraud rates
money movement
settlements
financial reporting
payment regulations
emerging technologies
real-time payments
digital wallets
tokenization