About the role
Functional and Non-Functional Testing: Conduct thorough functional and non-functional tests to ensure software meets functional specifications and performance standards.
Test Case Design: Design, develop, and maintain detailed test cases and test scripts based on software requirements, user stories, and technical specifications.
Bug Reporting: Identify, document, and track defects in the software using bug-tracking tools. Work with development teams to reproduce, diagnose, and resolve issues.
Regression Testing: Perform regression testing to ensure that new code changes do not negatively affect the existing functionality of the software.
User Issue Diagnosis and Resolution: Diagnose and resolve user-reported issues related to software. Provide prompt solutions and assistance to ensure minimal downtime.
Documentation: Create and maintain user manuals, standard operating procedures (SOPs), and other technical documentation to assist users and internal teams.
Client Communication: Communicate effectively with clients to gather information, provide support, and resolve any technical queries or issues. Ensure a positive experience for all clients.
About the company
Milliman, formerly Milliman & Robertson, is an international actuarial and consulting firm based in Seattle, Washington. The company was founded in 1947, by Wendell Milliman and Stuart A. Robertson and operates 59 offices internationally, with over 3,000 employees.