Launch Specialist

About Mighty Networks

Mighty Networks is building the future of community software. We help creators, entrepreneurs, and brands build valuable communities and courses where members connect with each other to achieve transformational results. Our proprietary ‘people magic’ technology uses AI to curate meaningful relationships, helping our customers generate 90%+ profit margins through paid memberships, courses, and events.

In the past 18 months, more $1M communities have been built on Mighty than any other platform, with our 15,000+ customers generating $500M in creator earnings. We serve Tony Robbins, Dr. Mark Hyman, Mel Robbins, Marie Forleo, and thousands of other thriving communities.

The Role

At Mighty Networks, we believe communities are the next generation of digital business. As a Launch Specialist on our Mighty Pro team, you’ll be the driving force behind onboarding some of the world’s most ambitious creators, entrepreneurs, and brands—ensuring their premium custom-branded apps go live on time, on brand, and ready to thrive.

You’ll serve as the project lead and primary point of contact for new Mighty Pro Hosts, owning the 6-8 week launch process from kickoff through handoff. With a sharp eye for detail, a clear communication style, and a bias toward action, you’ll manage multiple concurrent projects while making every Host feel supported, confident, and empowered to succeed.

This is a unique opportunity to shape transformative community launches while helping build the systems and experiences that scale success.

What You'll Do

• Own the launch journey from Welcome Call through app store submissions and final handoff—delivering launches on time, with polish and care.
• Lead and coordinate all launch calls and workshops, partnering closely with Community Strategists to align Hosts to their launch timeline and goals.
• Act as project manager and implementation specialist—defining timelines, tracking deadlines and milestones, coordinating across teams, and managing day-to-day communications.
• Coordinate app readiness from start to finish, including collecting assets, drafting descriptions, managing approvals, and hitting submission deadlines.
• Handle lightweight configuration and setup where needed, including uploading content, structuring the network, and making small tweaks that elevate the member experience.
• Use internal tools (HubSpot, Slack, Host Portal) to document progress, ensure visibility, and prevent anything from slipping through the cracks.
• Escalate risks and resolve blockers, responding timely to questions and always staying a step ahead of potential delays.
• Execute seamless handoffs to the Customer Success Manager once the Community Design Plan is delivered, when the apps are live, and the Host is primed for long-term success.

What We're Looking For

• Project leadership experience in a customer-facing role—you’ve led onboarding or implementation projects from end to end and thrive under a deadline.
• Clear and confident communicator, with the ability to lead calls, write crisp updates, and strike the right tone in every interaction.
• Detail-oriented and self-directed—you manage timelines, follow checklists, and follow through without hand-holding.
• Comfort with technical tools and platforms—you’re not afraid of app store portals, CMS tools, or light integrations, and you know when to call in support.
• Systems thinker with human focus—you care about building scalable processes, but never forget there’s a person on the other end of the email.
• Collaborative team player, skilled at working across disciplines—whether with design, product, advocacy, or community strategy.
• Excellent meeting facilitator—you set agendas, read the room, guide discussions, and close with clarity and momentum.

What We Offer

• A dynamic and supportive remote work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• A chance to be part of a company that's changing the landscape of community-led experiences.

Join us in shaping the future of community-driven digital businesses with Mighty Pro!