CGI
Website:
cgi.com
Job details:
Position Description
Company Profile:-
About CGI: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 100,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
Position Title: Microsoft SharePoint AMS Support Engineer
Job Location: Hyderabad
Years of Exp: 4+yrs relevant exp
Work Mode: Hybrid(3-4 days office)
Position ID: J0326-2925
Employment Type: Full Time
Education Qualification: Bachelor’s degree
Position description:
We are looking for a SharePoint AMS Support Engineer to manage support, maintenance, and enhancements for Microsoft 365 applications including SharePoint Online, MS Purview, and Power Platform (Power Apps, Power Automate, Power BI).The role involves incident resolution, service request handling, integrations, and continuous improvement in an enterprise environment, especially in Purview RM and Power Platform–ServiceNow integrations.
Your future duties and responsibilities
- Provide L2/L3 support for SharePoint Online and integrated applications
- Resolve issues related to:
- Permissions (internal & external users)
- Document libraries, metadata, versioning
- SharePoint lists, pages, navigation
- OneDrive sync and storage
- Handle service requests:
- Site creation, access provisioning (Azure AD / guest users)
- Data migration (ShareGate or similar tools)
- Support Power Platform solutions (Power Apps, Power Automate, Power BI)
- Troubleshoot integrations with systems like ServiceNow, Oracle, EDRMS, etc.
- Manage MS Purview Records Management:
- Retention labels & policies
- Compliance and archival issues
- Deploy solutions across Dev, UAT, and Production environments
- Implement minor enhancements and automation workflows
Required Qualifications To Be Successful In This Role
Must have skills:
- SharePoint Online (Modern sites, libraries, permissions)
- Power Platform (Power Apps, Power Automate)
- Microsoft Purview (Records Management basics)
- SharePoint administration & troubleshooting
- Experience in L2/L3 support model (Incident & Service Requests)
- Basic knowledge of integrations (APIs / connectors)
- PowerShell scripting (basic)
Good to have skills:
- SPFx development (React)
- ShareGate or migration tools
- Power BI reporting
- Azure AD / Entra ID (B2B, guest access)
- Integration with ServiceNow or similar tools
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Click on Apply to know more.