Business Analyst 2

The Microsoft Teams Data teams charter is to foster a data-driven culture to encourage and enable the entire organization to make more informed decisions through data. Our data and analytics team works closely with engineering, marketing, finance, and business leaders to identify opportunities for improving thecustomer experience and accelerate our businesss growth in support of this mission. This is a unique opportunity to bring your knowledge of business strategy, enterprise software offerings, as well as your understanding of data analyticsmethods and best practices, to help Microsoft deliver the best experience possible for our customers and partners. We are a modern product and services organization, one of the largest business & consumer services on the planet, with over 300 million monthly active users. Business analysts on this team will be part of the broader data science team, and specific product teams focused on tangible and immediate business impact. We have a tremendous responsibility to our customers to help transform their organizations on how they facilitate collaboration within Teams. We use data to organize our backlogs. We empower our industry-leading design and user research teams to own the user experience of our product. We take a direct role in framing our business value directly to our customers and vibrant community of fans. Our team has people from a wide variety of backgrounds, identities, previous work histories, life experiences, and we are eager to maintain and grow that diversity. We believe it creates the best outcomes and is the source for creative collaborations between colleagues. We are looking for a Business Analyst 2to join Microsoft Teams, driving innovative solutions for customers, including AI and other key investments.You will be responsible fordetermining the key metrics that matter for the business and operations and ensure that the organization has a shared understanding of the performance and trends, then generate recommendations to impact the business and strategy through these metrics. You are going to partner closely with data science and product management in helping drive decisions through data in our rhythm of business. Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.