Website:
triluxtech.com
Job details:
Title - L2 Admin
Location - Remote
UK Shift - 1:30 PM to 9:30 PM
Australia Shift - 4:30 PM to 1:30 PM
About the Role
We are seeking a Junior Collaboration Administrator to help support and maintain our SharePoint Online, SharePoint On-Premises, and Microsoft Teams environments. This entry-level to early-career role is ideal for someone who has foundational Microsoft 365 knowledge and is ready to grow into a more advanced collaboration and administration position.
You’ll work alongside senior administrators to handle operational tasks, resolve tickets, assist with site and Team provisioning, support end users, and learn the fundamentals of governance, security, and automation.
Key Responsibilities
SharePoint Online
- Assist with the creation and management of SharePoint sites, document libraries, lists, and permissions.
- Support end users with issues related to access, document management, and sharing.
- Help maintain OneDrive for Business settings and troubleshoot sync issues.
- Monitor storage usage and site/activity reports.
- Work with senior administrators on simple configurations such as:
- Content types
- Metadata
- Basic retention settings
SharePoint On-Premises (2016/2019/Subscription Edition)
- Perform basic site and permission management using Central Administration or delegated tools.
- Assist with routine operational tasks such as:
- Checking service health
- Verifying scheduled jobs
- Reviewing logs
- Support senior administrators during maintenance windows, patching, and farm updates.
- Learn to review ULS logs and troubleshoot common access or search-related issues.
Microsoft Teams
- Help provision Teams, channels, and manage membership requests.
- Support users with:
- Teams meeting issues
- Channels
- File access
- Cross-app integrations
- Monitor Teams activity and assist with policy updates under senior guidance.
- Assist with guest access requests while ensuring proper security practices.
Governance, Security & Compliance
- Follow established governance processes for:
- Site creation
- Permissions
- Teams lifecycle management
- Assist with reviews of:
- External sharing
- Guest access
- Group memberships
- Support implementation of:
- Retention labels
- DLP alerts
- Sensitivity labels
- General compliance tasks under supervision
Automation & Reporting
- Run existing PowerShell scripts for routine tasks such as:
- Health checks
- Permissions reviews
- Provisioning
- Assist in creating simple reports on usage, storage, or activity using admin center tools.
- Learn PowerShell scripting to automate repetitive tasks over time.
Support & Operations
- Serve as a Tier 1/Tier 2 resource for SharePoint and Teams issues.
- Troubleshoot permissions, sync issues, and user access problems.
- Update documentation, knowledge base articles, and user guides.
- Work with senior administrators on escalations and more complex incidents.
Required Qualifications
- 1–2 years of experience with Microsoft 365 administration OR relevant internship/technical support experience.
- Basic understanding of:
- SharePoint Online concepts (sites, libraries, permissions)
- Microsoft Teams structure (teams, channels, meetings, policies)
- Microsoft Entra ID concepts (users, groups)
- Foundational PowerShell knowledge (running scripts and creating simple commands).
- Strong troubleshooting, communication, and customer service skills.
- Excitement to learn SharePoint On-Prem fundamentals and Microsoft 365 governance.
Preferred Qualifications (Nice-to-Have)
- Exposure to SharePoint On-Prem environments.
- Experience with Power Automate (basic flows).
- Familiarity with OneDrive sync behavior and troubleshooting.
Relevant Certifications (Preferred but Not Required)
- Microsoft 365 Fundamentals (MS-900)
- Microsoft Teams Administrator Associate (MS-700)
- Power Platform Fundamentals (PL-900)
Core Competencies
- Willingness to learn and grow technical skills.
- Strong attention to detail.
- Customer service mindset with patience and empathy.
- Ability to document steps, procedures, and solutions clearly.
- Team player with strong collaboration skills.
Click on Apply to know more.