About the role
Lead the P&L for the Leisure Travel vertical, overseeing sales, operations, and CRM functions.
Develop and implement sales strategies to achieve revenue and customer acquisition targets.
Drive operational excellence across booking, itinerary planning, customer experience, and post-sales service.
Oversee the CRM strategy to enhance customer engagement, retention, and lifetime value.
Liaise closely with marketing to align campaigns, promotions, and brand positioning with business goals.
Collaborate with product, technology, and digital teams to enhance customer journey through tech-driven solutions.
Identify and act on new business opportunities, partnerships, and innovations in the travel space.
Build and lead a high-performing team across geographies, ensuring alignment with company objectives.
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