Product Manager

MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer-than-soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry with the first online underwear subscription. Since then, the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products. And that’s only the beginning…

Today MeUndies has sold more than thirty million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and relationships with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options, including singles, packs, matching pairs, and monthly membership.

We’re seeking an analytical, data-driven Product Manager to join our Digital Product team. The successful candidate will continually optimize the online store's merchandising, user experience, and backend using website data and a deep understanding of the MeUndies product offering and competitive set. The ideal candidate will play a critical role in bringing our e-commerce brand experience to life and be equal parts merchant, storyteller, product manager, and data analyst. The Product Manager will partner with cross-functional teams to optimize merchandising strategies in alignment with company goals. This role will be vital in developing and executing our strategic vision onsite as the company evolves.

What You'll Do

• Own the overall e-commerce merchandising function through definition, planning, execution, and performance. Develop insightful and data-driven strategies to optimize merchandising within e-commerce, membership, and campaigns to improve conversion and AOV.
• Lead the conversion rate optimization program through A/B testing, identifying gaps in our existing customer experience and innovating with new features and tools that integrate user research, competitor analysis, and customer feedback.
• Build reports with in-depth communication of test results and visualize impact. Clearly communicate success or failures by identifying insights and effects on the company goals over time.
• Manage e-commerce campaigns and promotion calendar strategies that work with new product launches, branding initiatives, seasonally relevant periods, and revenue goals.
• Partner with the Engineering team to identify and manage relationships with third-party vendors to support business strategies and objectives.
• Work cross-functionally to prioritize and translate merchandising goals into team activities and help drive product development from ideation to launch, partnering with designers, product managers, engineers, and creative/copy to translate requirements to production
• Cultivate a deep understanding of core product breadth and collaborate cross-functionally to drive initiatives that highlight our product in dynamic ways.
• Regularly prioritize business/use cases in the backlog with Product Management and Engineering to help ensure focus on the highest value work.
• Gather, analyze, and become an expert in customer and business needs – both quantitative and qualitative – and translate them to insights that drive decision-making.
• Own existing website taxonomy with our growing product assortment to optimize the customer journey efficiently and compellingly.
• Serve as the e-commerce subject matter expert for internal and external stakeholders by staying ahead of industry trends
• Enhance UX patterns across e-commerce and membership to help inform business decisions on personalization, search, and filtering strategies.
  
  

What You Have

• 4+ years of product management experience, preferably in fashion/retail
• Motivation to take a leadership role within a growing e-commerce brand, assuming ownership of the website and all corresponding performance metrics
• Results-driven; excited to drive real impact, not just completing tasks
• Data-driven with analytical skills to translate data into actionable insights
• The ability to put yourself in the shoes of our target customer, anticipating and understanding the customer journey
• A/B testing experience with the ability to apply learnings to site merchandising optimizations
• Complex problem-solving skills and critical thinking
• Experience with analytics and event tracking tools such as Heap and Looker
• Comfortable in working cross-functionally as well as with external partners
• Excellent communication, close attention to detail, and project management skills are a must
• A high degree of self-direction and independent drive; ambitious and fast-moving while also open to new ideas
• Experience working in web content management platforms, Shopify Plus, and the ability to learn new platforms quickly
• Effective, quick decision-making abilities to set priorities with stakeholders
  
  

The base salary range for this full-time position is $106,000 -$138,000. Within this range, individual pay is determined by various factors, including job-related skills, experience, and relevant education or training. Please note that the base salary range provided in this posting does not include any bonus, equity, or benefits you may be eligible for.

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people who emulate our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. There is no such thing as a small achievement here - we celebrate it all!

We look at the necessities.

We offer competitive equity/salary packages, including targeted annual bonuses, generous parental leave, a 401k, fantastic health benefits, open time off, and more.

We have an office you’ll enjoy going to.

We work in our office Monday - Thursday. Friday is a remote/work-from-home day. We’re set up to support comfortable working - hot desks, lounge, and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. We’re dog-friendly, so your furry coworker can join you anytime.

We don’t forget the most important things.

We want MeUndies to be a place where you feel safe and comfortable, and we encourage our employees to hold us accountable for keeping it that way. We encourage open communication and a People Ops team that is ready to help. When you work at MeUndies, we take your needs as an employee (and a person) seriously. Our doors are always welcome to feedback and suggestions!

Plus those special extra things.

We also know how important it is to connect with your team members outside of everyday work. We offer catered lunches every in-office day, holiday parties, off-sites, happy hours, and an annual retreat. You’ll also get a sweet employee discount to rebuild your underwear drawer with our top-notch prints.

MeUndies is an equal opportunity employer and is committed to providing a workplace and hiring process free from discrimination. All employment decisions will be made, and all qualified applicants will be considered, without regard to age, race, creed, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), ethnicity, national origin, ancestry, disability status, veteran status, genetic information, marital status, citizenship status or other legally protected characteristic protected by federal, state, or local law. In addition, MeUndies will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer-than-soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry with the first online underwear subscription. Since then, the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products.