Quality Assurance Executive/Specalist

Manage & supervise METRO in-store QA activities ensuring process complying with METRO standards and local regulations, carry out statistical reporting, analysis and improve the compliance Check & strengthen the implementation of FSSC 22000 standard, Halal Standard and METRO Corporate Standards in store, act as a Food Safety Team Leader. Assurance of statutory and regulatory requirements under the domain of QA through coordination with relevant stake holders. Coordinate with the QA, Operations, Buying Department, Authority Agencies, other relevant people to plan and conduct training on food safety, quality & legality aspects Implementation of product monitoring program and labelling system Establish the relevant SOP/WI to ensure the compliance with company standards and national regulations Reduce losses due to quality issues in store in collaboration with operations & QA team by improving practices Handle customer complaint/ quality incident / crisis management: follow up and participate the process (crisis identification, customer complaint, product returned, product recall …) when being requested. Develop & implement the system for document & data control Conduct supplier development activities

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad. METRO Pakistan (Pvt) Limited is part of METRO GROUP's sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.