Credit Controller - Invoice Finance

Monitor and maintain ledger performance, taking any appropriate action quickly to prevent ageing Respond to ledger changes to ensure funding levels are always appropriate Dispute management Build and maintain customer relationships and provide an amazing service, including complaints handling where appropriate Liaise with customers to resolve queries and obtain necessary paperwork when required Attend customer visits with Relationship Managers/Relationship Directors Build and maintain strong internal relationships in order to work together to enhance the customer experience and protect the Bank from loss Execute processes with accuracy and maintain documentation in line with all Standard Operational Processes And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Metro Bank has been named a Top 10 "Most Loved Workplace" for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.