Retail Programs And Operations Manager

We are seeking an experienced Manager to lead our Retail Operations team within Reality Labs Global Sales Planning and Operations. This role is pivotal in driving the strategic direction and operational best practices of our retail operations, program management, and financial analysis functions. You will have demonstrated experience in retail operations, data analysis, and program management, with a proven track implementing advanced systems and tooling to drive scale and achieve business objectives.

Retail Programs And Operations Manager Responsibilities:

• Leadership and Strategy: Develop and implement strategic plans for retail operations ensuring alignment with organizational goals. Lead and mentor a team of analysts and program managers to drive efficiency, productivity, and partner satisfaction
• Program Management: Manage the development and execution of retail operations programs, including budgeting, timeline development, and resource allocation. Ensure seamless execution through effective change management and risk mitigation strategies
• Data Analysis and Visualization: Guide the team in managing and visualizing large volumes of data using tools like Tableau and Unidash. Leverage data insights to inform strategic decisions and optimize retail operations
• Cross-Functional Collaboration: Foster mutual beneficial relationships with internal stakeholders, including channel marketing, sales, logistics, and external partners. Act as a liaison to ensure cohesive and efficient operations across all teams
• Financial Oversight: Manage financial planning and analysis activities, including budget forecasting, KPI management, and financial modeling. Ensure data accuracy and integrity in all financial reports and dashboards
• Process & Solution Optimization: Identify opportunities for process improvements and implement innovative solutions to enhance operational efficiency and effectiveness
  
  

Minimum Qualifications:

• 10+ years of retail operations, program management & data analyst experience
• 2+ years of experience in direct management
• Proficiency in data analysis and visualization tools (e.g., Tableau, PowerBi, SQL)
• Demonstrated effective leadership, communication, and problem-solving skills
• Experience managing cross-functional teams, external partners and complex projects
  
  

Preferred Qualifications:

• Bachelor's degree in Business, Economics, Statistics, Data Science, or a related field
• Experience in the consumer electronics industry
• Certification in program management (for example, Project Management Professional, Agile)
• Familiarity with retail partner guidelines and processes
• Tableau Certified Data Analyst preferred
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$152,000/year to $214,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.