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Solutions Engineer (Pre and Post Sales)

Salary

€120k - €140k

Min Experience

5 years

Location

Berlin, DE

JobType

full-time

About the job

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About the role

Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. We are seeking a Solutions Engineer who excels in both pre-sales and post-sales environments. As the technical bridge between our prospects/customers and our product, you'll help prospects evaluate and implement Merge while ensuring current customers maximize value through implementation projects and technical guidance. This unique role combines consultative selling with deep technical expertise to drive customer success throughout the entire lifecycle. You'll collaborate with engineering and product teams to prioritize feature requests, resolve bugs, and shape our product roadmap. Your work as a Solutions Engineer will be both high-value and high-impact, with significant internal and external visibility. What you will do: Lead technical engagements with prospects and customers through proofs of concept, implementations, and ongoing support Drive a seamless developer experience and take ownership of technical relationships throughout the customer lifecycle Partner with engineering and product teams to surface product improvements based on customer and prospect feedback Build the foundation for a successful solutions engineering practice through technical demonstrations, training, and documentation

About the company

Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance.

Skills

solutions architecture
solutions engineering
sales engineering
software engineering