Information Technology Lead

About Mercor

Mercor is training models that predict how well someone will perform on a job better than a human can. Similar to how a human would review a resume, conduct an interview, and decide who to hire, we automate all of those processes with LLMs. Our technology is so effective it’s used by all of the top 5 AI labs.

We crossed a $100M revenue run rate and have averaged 59% month over month growth for the last 6 months, making us the fastest growing company in the world. The team is small and we remain extremely profitable because we can’t hire great people as fast as revenue is growing.

About the Role

As the Information Security Lead, you will be responsible for defining, implementing, and managing our organization’s information security strategy. You’ll work across departments to identify risks, lead compliance initiatives, respond to threats, and foster a security-aware culture.

What Are We Looking For?

We’re looking for an organized, hands-on IT professional who can keep our office tech running smoothly and ensure our systems are efficient, secure, and ready to scale. You’ll be the go-to person for all things IT—from provisioning laptops and solving day-to-day issues to managing vendors and deploying new equipment.

Responsibilities:

• Provision and manage laptops, peripherals, and software licenses for new and existing employees
• Build and maintain IT processes for onboarding, offboarding, and general IT support
• Respond to and resolve technical issues across hardware, software, and network systems
• Deploy and support IT infrastructure, including printers, video conferencing tools, and networking gear
• Manage relationships with external vendors for IT services, internet, and hardware procurement
• Maintain asset inventory and ensure devices are up to date and secure
• Support internal security practices such as device encryption, endpoint protection, and MFA
• Set up and maintain office technology (Wi-Fi, AV systems, docking stations, etc.)
• Help improve and document IT workflows and policies
• Coordinate with Security, HR, and Ops teams on cross-functional needs
• Willingness to work 6 days a week in-office

Bonus Points If You Have:

• Experience with MDM tools (e.g., Kandji, Jamf, Intune)
• Familiarity with Google Workspace, Okta, Slack, Zoom, and similar SaaS tools
• Comfort working in a fast-paced, startup-like environment
• A proactive mindset—you don’t just wait for things to break, you prevent them

Compensation

• Base cash comp from $130K-$300K
• Generous equity grant
• Performance bonus
• A $20K relocation bonus (if moving to the Bay Area)
• A $10K housing bonus (if you live within 0.5 miles of our office)
• A $1K monthly stipend for meals
• Free Equinox membership
• Health insurance