Lakhera Global Services Private Limited
Website:
lakheraglobalservices.com
Job details:
Merchant Acquiring Manager
Experience: 8-10 years | Reports to: Head of Merchant Acquiring | Location: [City, India]
Role Summary
Grow and manage our merchant acquiring business across POS, payment gateway, and QR/UPI. Own acquisition, portfolio revenue, and merchant risk while leading a sales and onboarding team.
Key Responsibilities
- Drive merchant acquisition, activation, and TPV growth targets.
- Build go-to-market plans for key segments (retail, e-commerce, travel, SMEs).
- Develop partnerships with ISOs, aggregators, and channel partners.
- Own portfolio P&L, pricing, and commercial negotiations with strategic merchants.
- Ensure KYC/AML, RBI, NPCI, card network, and PCI-DSS compliance; manage chargebacks and fraud with the risk team.
- Lead and coach a team of sales, relationship, and onboarding staff.
- Work with product, tech, and operations to improve merchant experience.
- Prepare MIS and business reviews for senior management.
Requirements
- Bachelor's degree; MBA/PGDM preferred.
- 8-10 years in merchant acquiring or payments, with 3+ years managing teams.
- Strong knowledge of cards, UPI, MDR, settlements, and chargebacks.
- Proven record of meeting acquisition and TPV targets.
- Strong negotiation, analytical, and stakeholder management skills.
- Preferred
Experience at a bank, payment aggregator, or fintech acquirer, with existing relationships with large merchants or channel partners.
KPIs
- Merchant acquisition and activation, TPV and net revenue growth, take rate, retention, chargeback ratio, and compliance.
Share your resume @ hr.manager@lakheraglobalservices.com
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