The Quorum
Website:
thequorum.club
Job details:
Position Title: Manager – Membership Sales
Location: Mumbai
Position Overview:
The Manager – Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role – supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorum’s brand values and ethos.
Key Responsibilities:
Membership Sales:
- Assist in achieving monthly and quarterly membership acquisition targets.
- Generate leads through outbound efforts, referrals, partnerships, and events.
- Conduct club tours and deliver compelling presentations to prospective members.
- Follow up on leads and maintain detailed records in the CRM system.
- Assist in onboarding new members to ensure a seamless experience.
Community Engagement:
- Work closely with the Community and Programming teams to curate member experiences.
- Foster strong relationships with members to understand preferences and drive retention.
- Track and resolve member grievances, feedback, and service recovery as needed.
- Ensure consistent communication with members via emails, calls, and in-person touchpoints.
Events & Partnerships:
- Support member-led events and activation opportunities.
- Assist in hosting club events to build networking and member engagement.
- Collaborate with the Programming team to drive member participation in key events.
Brand Representation:
- Represent the club and its values in all member and public interactions.
- Maintain a professional and approachable demeanour as a club ambassador.
Skills & Competencies:
- Strong interpersonal and relationship-building skills.
- Excellent communication and presentation abilities.
- Sales-driven mindset with attention to detail.
- Passion for hospitality, networking, and community-driven engagement.
- Familiarity with CRM tools and reporting.
Click on Apply to know more.