The Indus Club
Website:
theindusclub.com
Job details:
Company Description
The Indus Club is a highly exclusive private members’ business and lifestyle club located in the heart of Mumbai's business capital, BKC. Known as "the most admired and aspired to club in Mumbai," it serves as a prestigious space for newsmakers, leaders, and legends. The club operates on an invitation-only membership model, offering a distinguished community and premium experiences for its members.
Role Description
This is a full-time, on-site role based in Mumbai for a Membership Executive. The Membership Executive will be responsible for driving membership growth, maintaining relationships with existing members, and delivering unparalleled service to ensure member satisfaction. Core responsibilities include membership development, collaborating with prospective members, managing account memberships, and supporting sales initiatives to achieve organizational goals.
Qualifications
- Strong skills in Membership Development and establishing long-term member relationships
- Excellent Customer Service and Communication abilities to engage with diverse members effectively
- Experience in Account Management and handling membership onboarding and retention
- Proven Sales expertise to achieve membership acquisition targets
- Exceptional interpersonal and organizational skills, with attention to detail
- Proficiency in CRM tools and membership management systems is an advantage
- Knowledge of the luxury or hospitality industry is a plus
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field
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