Website:
medihealthindia.com
Job details:
About Us:
Medi Health India is a medical tourism company based in Gurugram, helping international patients—primarily from Fiji and other Pacific Island countries—access high-quality medical treatment at leading hospitals across India. We coordinate the complete patient journey, from the initial enquiry to post-treatment follow-up.
Job Summary:
We are looking for a proactive and detail-oriented Medical Tourism Coordinator / Admin Executive to manage patient inquiries, coordinate with hospitals, prepare quotations and treatment proposals, maintain records, and ensure smooth communication throughout the patient journey.
Key Responsibilities:
- Respond to patient inquiries via WhatsApp, email, phone, and social media.
- Collect and organize patients' medical records.
- Coordinate with hospitals to obtain treatment plans, quotations, and doctor opinions.
- Prepare treatment proposals and cost estimates.
- Maintain communication with patients regarding appointments and treatment progress.
- Follow up with hospitals for reports, discharge summaries, and billing details.
- Coordinate tele-consultations between patients and doctors.
- Maintain patient records in Excel or CRM.
- Prepare daily, weekly, and monthly reports.
- Assist with visa documentation, travel, and accommodation when required.
- Perform general administrative tasks and follow up with prospective patients.
Preferred Qualifications:
- 1–3 years of experience in medical tourism, healthcare, hospital administration, or customer service.
- Freshers with excellent communication skills may also apply.
- Good spoken and written English and Hindi.
- Knowledge of Microsoft Excel, Word, Google Sheets, and email.
Desired Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional email writing.
- Attention to detail.
- Customer-focused attitude.
Working Hours:
Monday to Saturday (Office-based)
Work Location: Sector 18, Gurugram
Click on Apply to know more.
