Divine Cosmetic Surgery
Website:
divinecosmeticsurgery.com
Job details:
About the Company
Divine Cosmetic Surgery is a leading center for advanced cosmetic and plastic surgery, founded by Dr. Amit Gupta. With its primary center in New Delhi and its women-focused aesthetic and plastic surgery center, AEONA, in Gurgaon, Divine is committed to providing personalized, patient-focused care supported by modern surgical techniques and clinical expertise. the clinic offers a wide range of aesthetic procedures including hair transplantation, liposuction, breast augmentation, rhinoplasty, and facial rejuvenation.
The clinic serves both domestic and international patients and focuses on delivering safe, high-quality care through modern techniques and advanced medical practices.
Job Overview
We are seeking a dedicated and patient-focused Medical Coordinator to manage patient communication and ensure a smooth treatment journey from consultation to post-procedure care.
The ideal candidate will act as a bridge between patients and the medical team, ensuring clear communication, efficient coordination, and a high standard of patient experience.
Key Responsibilities
Patient Coordination
- Act as the primary point of contact for patients throughout their treatment journey.
- Assist patients with queries related to procedures, appointments, and pre/post-treatment care.
- Ensure a seamless and comfortable experience for both domestic and international patients.
Appointment & Scheduling
- Schedule and manage consultations, procedures, and follow-ups.
- Coordinate with doctors and medical staff to maintain an organized schedule.
- Handle appointment confirmations, reminders, and rescheduling.
Communication & Support
- Maintain clear communication between patients, doctors, and internal teams.
- Provide timely updates and ensure patients are well-informed at every stage.
- Address patient concerns with empathy and professionalism.
Medical & Administrative Support
- Maintain accurate patient records and documentation.
- Assist in preparing case files, reports, and treatment plans.
- Support doctors and staff with day-to-day administrative tasks.
Patient Experience & Care
- Ensure high standards of customer service and patient satisfaction.
- Manage walk-ins, inquiries, and follow-ups effectively.
- Support post-treatment coordination and patient engagement.
Required Skills
- Strong communication and interpersonal skills.
- Basic understanding of medical terminology and healthcare processes.
- Excellent organizational and multitasking abilities.
- Customer service-oriented approach with a patient-first mindset.
- Ability to handle sensitive information with confidentiality.
Preferred Qualifications
- Bachelor’s degree in Healthcare Administration, BDS/Dentistry or Psychology, Nursing, Life Sciences, or a related field.
- 1–3 years of experience in a healthcare, clinic, or hospital setting.
- Familiarity with medical record systems and clinic operations.
- Experience handling international patients is an advantage.
What We Offer
- Opportunity to work in a growing healthcare and aesthetics organization.
- Professional and collaborative work environment.
- Learning and career growth opportunities in the medical field.
📍 Delhi, Gurgaon | Full-time | On-site
📩 Apply: Send your CV to divinecosmeticsurgery1@gmail.com
Click on Apply to know more.
