Software Engineering, Staff

As a Staff Software Engineer of the Medallia Core Collections group, you will play a major role in taking our industry-leading SaaS platform to the next level. You will lead the innovation of our core platform that powers our reporting application. You will design and build highly performant, scalable, and robust backend components for our user facing applications. We are looking for motivated Staff software engineers to join our global team. You will solve challenging technical problems, own your services end-to-end, and help take our Cloud platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in how we evolve our products. Responsibilities Ship great software that is scalable and robust and then keep it performant Drive the technical roadmap and definition and help the team prioritize and plan Partner closely with dependent teams across engineering to ensure uninterrupted service Identify gaps in knowledge, tools, and process and work with relevant stakeholders to address the gaps Incorporate best development practices and habits and help build tooling to enforce the same Work in small teams with like minded engineers in an agile environment Become a go-to person for a part or whole of the system Qualifications Minimum Qualifications 10+ years of commercial industry experience working on complex back-end distributed systems and enterprise grade customer centric software 8+ years of demonstrated experience with Java or C++ (or another high-level object oriented language) Experience with SaaS environments and distributed systems Experience with relational / NoSQL databases Bring an ownership mindset with quality orientation and DevOps experience Agile process experience, ability to work in fast-paced and distributed teams Preferred Qualification BS/MS Computer Science, Engineering or equivalent degree Expert knowledge of Java 8+ Experience with identifying performance issues and making the appropriate improvements Experience working with a large codebase Experience in working with a distributed team

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together.