About the role
In this role, you will work in teams to solve pressing and complex issues at clients through our existing portfolio of offerings/solutions as well as support the development of new proprietary tools, benchmarking databases and knowledge capabilities.
You will work with client representatives, McKinsey consultants and the global Service Operations experts throughout client engagements, focusing on following main aspects:
Performing efficiency and effectiveness benchmarking and operations diagnostics for corporate business functions (like human resources, finance), call centers using McKinsey's proprietary frameworks, toolkits, and databases
Implementing digital/technology solutions from McKinsey's portfolio of assets and solutions
Defining, building, and deploying customized solutions and support development and maintenance of team's proprietary analytical tools/databases and other knowledge development projects
Proactively creating reusable knowledge and capabilities that capture the insights gained from McKinsey's engagements and changes in business environment
Coaching and mentoring junior colleagues when appropriate
You will be supporting on activities ranging from data collection and analyses, client interviews and problem-solving, end deliverable creation and much more. You will drive the process of running the analyses, converting raw client data sources into enriched dashboards to deliver insights related to the business challenges at stake. You will diligently own the solution implementation, data management, analytics and visualization of our client engagements as well as translate insights into impact through pattern recognition, expertise, and client coaching.
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