Manager Learning Systems

McDonald's has an exciting opportunity for a Manager, Learning Systems (Product Management) role based in our India Global Business Services Office. You will be responsible for managing the deployment of Learning Management Systems (LMS). You will lead teams to innovate, deploy, or maintain L&D content. You will evaluate and improve LMS tools, ensure compliance, gather HR requirements, and support new LMS processes. You will partner with the L&D People Solution Leads, Local Experience Leads, Global Technology, and Operational Delivery Leads. In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to: Cross-functional Collaboration & Stakeholder Management: Partner with L&D leaders and stakeholders to collect and document their requirements related to LMS processes, and data Advise and coach leaders on how to optimally leverage technical capabilities to align with their strategic objectives Partner with AMS for LMS configuration to assess the effectiveness and suitability of existing LMS software and tools and recommend enhancements or replacements as needed LMS Deployment: Oversee the deployment and management of LMS systems across markets and functions, ensuring that the LMS tool suite effectively meets the needs of learners and aligns to the overarching business goals Identify and resolve deployment issues, ensuring a smooth and efficient process by promptly developing and implementing solutions. LMS & Process Management: Assess the effectiveness and suitability of existing LMS software and tools, and recommend enhancements or replacements as needed Manage requests for system configuration, upgrades, and all requests for application changes, customizations, and/or minor enhancements Create comprehensive documentation, including business requirements, functional specifications, data models, and process maps Perform regular audits to ensure data integrity with LMS technology solutions Ensure LMS systems and processes comply with regulatory requirements and maintain data security and privacy standards

One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.