Director, People Experience (Employee Experience and Engagement Platforms)

McDonald's has an exciting opportunity for a Director, People Experience (Employee Experience and Engagement Platforms) role based in our India Global Business Services Office. You will be responsible for delivering a world-class knowledge portal and workplace engagement technology experience. Focused on optimizing technologies, driving adoption, managing special projects and user experience you will be leading the development and execution of employee experience technologies in alignment with McDonald's strategic priorities. The successful candidate will have expertise in HR services and technology, a deep understanding of global employee experience expectations, and a passion for driving improvements that benefit both the company and its people. The candidate is expected to reside within India. Responsibilities: In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to: Employee Experience Strategy & Implementation: Lead the development and implementation of a leading technology-enabled employee experience strategy that fosters a positive and inclusive work environment Support the development and execution of HR service delivery strategies to enhance employee satisfaction, engagement, and efficiency while balancing McDonald's strategic priorities and employee needs Provide thought leadership and communicate the employee experience strategy and value proposition across the Global People organization to gain leadership buy-in Develop metrics to track the effectiveness of employee experience initiatives and provide actionable insights for continuous improvement Own the development and implementation of a roadmap of improvements on current employee experience technologies aligned to broader people experience strategies Special Projects & Strategic Initiatives: Manage and provide resources for special projects and initiatives, ensuring effective prioritization of work and project management through coordination with markets Prioritize initiatives and develop roadmaps for implementation, leveraging workforce analytics and industry benchmarks to shape strategies Team Leadership and Collaboration: Supervise the day-to-day responsibilities of Employee Experience Specialists, ensuring alignment with broader organizational priorities Oversee the Restaurant Digital Engagement team, ensuring the ongoing management and development of the Restaurant Digital Engagement tool Technology and Vendor Management: Manage service vendors and facilitate discussions on technical requirements for provided solutions Collaborate with internal and external stakeholders to ensure tools and platforms meet organizational needs and drive engagement Keep abreast on industry trend and innovations in employee experience technology to help drive ongoing innovation in McDonald's systems

One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.