Sales Operation Specialist

The Specialist - Channel Operations is accountable for collaborating closely with the Channel team, Sales, Finance, and other key stakeholders. S/He assists in managing contracts, collections, documentation, logistics, and sales reporting while ensuring adherence to channel compliance standards.

Job Responsibilities:

• Support the entire sales operation process of partners in both pre and post approval phases.
• Maintain and update channel partners’ record and documentation.
• Track the sales operational activities from order to delivery and ensure customer satisfaction.
• Handle partner onboarding, user account creation, and follow up on agreement signatures.
• Enable user management access and training on SFDC terms of functionality and sales process.
• Support in ensuring SFDC data is accurately linked to internal ERP.

Requirements:

Bachelor’s degree in Business Administration or any other related field

At least 3 years of relevant experience

Must have experience in handling the sales operations.