The Revenue Cycle Continuous Improvement Coordinator works collaboratively leading and participating on projects and multi-disciplinary workgroups related to learning and development, internal quality reviews, compliance initiatives, reporting initiatives, benchmarking, research and analysis, continuous improvement opportunities, and other customer requested projects. Provides continuous improvement support for both new and existing Revenue Cycle staff. Aligns programs with operational needs identified by evaluation of staff work according to quality standards. Collaborates with other team members to develop, then deliver, relevant education across Revenue Cycle. Reviews and maintains results, documents trends, and interprets performance data to recommend, develop, and deliver continuous improvement programs. Initiates solutions and identifies resource impacts to ensure operational effectiveness by working with Operations and Systems in redesigning systems and workflows through understanding of Enterprise Revenue Cycle operations, processes, systems, regulations, clinical practice, payer changes and data. Maintains a thorough understanding of all Revenue Cycle functions and activities. Provides support to leadership by reporting problems, concerns, and opportunities for increased revenue and decreased denials through the quality assurance process. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users.
Demonstrated skills in project management, delivering results, team building, and providing a high level of customer service is required. Must be able to work independently, take initiative, and problem solve/troubleshoot for the multiple projects and competing priorities. Ability to cope with varied levels of workload and multiple tasks. Must be adaptable/flexible in a changing environment. Must exercise sound judgment; be flexible and adaptable and skilled at leading and facilitating change, teams and managing conflict. Effective interpersonal, organizational and communication skills are essential. Knowledge of project management planning tools, evaluation, metrics; critical thinking and problem-solving skills is essential. May work evening and weekend hours and travel as needed.
Qualifications
A bachelor's degree preferably in business, education, management, or a related field plus 3 years of related experience is required.
An equivalent combination of education or experience may be considered in lieu of bachelor's degree.
Certified Revenue Cycle Representative (CRCR). If not certified, must be obtained within six months of employment.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Demonstrated skill in developing and delivering training and/or performance support to staff preferred. Strong written and verbal communication skills. Audit and/or training experience preferred.
Knowledge of and experience with the electronic medical record and billing systems required.
Critical to this position is the ability to understand scheduling, registration, charging, billing, and collection processes to expedite quality auditing and data analysis.
*This position is a 100% remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
About Company
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the
"EOE is the Law". Mayo Clinic participates in
E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Company
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.